ITIL: Information Technology Infrastructure Library

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ITIL: Information Technology Infrastructure Library

By: JOHNSON

5.0 (Total Reviews: 1)
ITIL: Information Technology Infrastructure Library
is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business.
We are going to deal more on the five main stages of ITIL: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement.

Course Details

ITIL: Information Technology Infrastructure Library
 is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business.
We are going to deal more on the five main stages of ITIL: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement.

What ITIL Use For:

The ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery and maintenance of IT services within a business. The goal is to improve efficiency and achieve predictable service delivery.

Reviews (1)

(5.0)
Patrick Henderson
Sep 24, 2019

Great Clear teaching

Course Content

Lesson Title Lesson Preview Lesson Duration
Lesson 1: Introduction to ITIL
Enrolled Course First
17
Lesson Title Lesson Preview Lesson Duration
Lesson Title Lesson Preview Lesson Duration
Lesson 1: ITIL Course Outline
Enrolled Course First
2
Lesson Title Lesson Preview Lesson Duration
Lesson 1: Information Technology Infrastructure Library Basics
Enrolled Course First
42
Lesson 2: Fundamental LAB
Enrolled Course First
17
Lesson Title Lesson Preview Lesson Duration
Lesson 1: Phase: Continuous Service Improvement
Enrolled Course First
35
Lesson Title Lesson Preview Lesson Duration
Lesson 1: Service Operation
Enrolled Course First
18
Lesson 2: Service Operation Part 2
Enrolled Course First
39
Lesson Title Lesson Preview Lesson Duration
Lesson 1: Service Operation Function
Enrolled Course First
25

Instructor Detail

(5.00)
Instructor Rating 5.00
Total Courses: 11
Total Rating: 6
Total Students: 21

JOHNSON

Data Engineering, Full Stack Developer, PMP

Am a Data Engineer with Chicmicro and Network security Specialist ,Cyber Security and data guard for data center. Project Management Professional and ITIL Expert. A developer with years of experience, a program in web Development, Python and Java.
Big data and data analysis using R AND SPSS for processing data stream and evolving decision making for productive business smart solution.
I work presently with CHICMICRO after my impactful delivery at NIIT Technologies.
I studied Computer Science and Statistics with a BSC. I find out that tech is a place to to express my passion.